Sue Duris delivers numerous speaking services such as presentations, panel discussions, fireside chats, workshops, and moderating services on marketing, customer experience, technology, startups, and gender equality in the US and EMEA regions.
Sue is a social influencer for a number of high-profile customer-centric brands including Adobe.
Sue delivers sessions that educate and engage audiences while ensuring everyone has fun!
Sue Duris speaks on such topics as:
- Creating a Customer-Centric Organization
- Diversity and Inclusion
- Customer Journey Mapping
- Voice of the Customer
- Customer Advisory Boards
- Customer Advocacy Programs
- Win-Loss Analysis
- The Holy Trinity of Growth – Culture, Employee Experience, and Customer Experience
- Employee Engagement
- Building the Ideal CX Metrics Dashboard
- Creating Content Strategies That Drive Growth
- How Startups Can Gain Awareness and Exposure
- Digital Marketing
- Why Product-Market Fit is Job #1
- How Emerging Technologies are Driving the Future of CX
- CX and Digital Transformation