Hire Us to Speak
Sue Duris delivers transformational insights on Customer Experience and Business Transformation to audiences across the globe. With 15+ years of expertise as a C-suite advisor, international CX awards judge, and strategic leader, she brings practical knowledge grounded in real-world results.
Whether you’re hosting an executive leadership summit, industry conference, or strategic planning session, Sue delivers actionable advice that you can implement to drive measurable business transformation today.
Speaking Formats & Services
Keynote Presentations: Strategic insights that set the tone for your event and inspire transformational thinking
Panel Discussions: Expert commentary and thought leadership on industry trends and best practices
Fireside Chats: Intimate conversations sharing real-world experiences and strategic insights
Strategic Workshops: Interactive sessions that help teams develop actionable CX and transformation plans
Moderating Services: Professional facilitation that drives meaningful dialogue and audience engagement
Executive Advisory Sessions: Private strategic discussions for leadership teams and boards
Content Co-Creation: Partner with Sue to develop white papers, research reports, webinars, or thought leadership content for your platform or organization
Why Book Sue Duris?
- Real-World Results: Sue has built four global CX programmes from scratch, positioned companies for premium acquisitions, and driven measurable transformation across SaaS, fintech, financial services, and telecommunications.
- Board-Level Expertise: As a Non-Executive Director and trusted C-suite advisor, Sue brings governance and strategic perspectives that resonate with senior leadership audiences.
- Global Experience: Sue has worked across US, EMEA, and APAC markets, bringing cross-industry insights and cultural understanding to international audiences.
- Academic Credibility: MBA, CCXP (Certified Customer Experience Professional), and Certified Prosci® Change Practitioner with teaching experience at London business schools.
Featured Speaking Topics
Sue speaks on such topics as:
- Strategic Customer Experience Leadership – including “Voice of Customer Excellence: Turning Feedback into Strategic Advantage”
- Business Transformation & Growth Strategy – including “Building Customer-Centric Organizations: From Strategy to Execution“
- Leadership & Organizational Excellence – including “Data-Driven CX: KPIs, Analytics, and Metrics That Drive Business Outcomes”
- Innovation & Market Positioning – including “Product-Market Fit Through Customer Experience Excellence”